Returns Guide

Get more information on returns, or start your return today.

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Returns FAQs 

Returns Requirements

  • Merchandise must be returned within 30 days from your order date
  • Merchandise must be unworn and unwashed merchandise
  • Merchandise must be purchased directly from southernshirt.com 
  • Merchandise must be may be accompanied by the original tags and packaging.

How do I return defective merchandise?

When returning a defective item, please provide a picture of the problem with the merchandise you received. This can be added during the returns process. 

Please see below for our returns process:

  1. Please go to returns.southernshirt.com to start your return.
  2. Southern Shirt will supply a prepaid FedEx return label after you complete the online returns process.
  3. Please allow up to 5 business days for our warehouse to receive and process your return after you send it back. 
  4. Full refunds (minus shipping and applied discounts) are issued for all returned merchandise. 
  5. Refunds usually take less than 48 hours to process and be returned to your account. However, this time period relies on your financial institution, so we can not make any guarantees.

How soon will I get my refund?

Please allow 10-12 business days for us to receive and fully process your return. Please see our Refund Policy for more info.

What items are non-refundable?

  • Non-defective items that have been worn or washed 
  • Items marked as "Final Sale"
  • Stickers and decals
  • eGift Cards

What if I purchased an item from a retail store, not on your website?

For items purchased from one of our retail partners, please contact the specific retailer for their return policy.