Returns Guide

We’ve recently upgraded to a new website to serve you better. Because of this transition, orders placed before and after our launch date are processed in different systems. To make sure your return or exchange is handled quickly and correctly, please use the return portal that matches your order date.

If your order was placed before February 16, please submit your return at:

If your order was placed on or after February 16, please use our new return portal at:

Using the correct portal ensures your return or exchange is routed to the right system and processed without delays. If you’re unsure of your order date, you can find it in your order confirmation email. If you still have trouble creating a return or exchange, please reach out to our customer support team at yourfriends@southernshirt.com.