Have questions for our team?
Contact Us
We’re here to help.
Whether you have questions about an order, need help finding the perfect fit, want information about returns & exchanges, or simply want to say hello, the Southern Shirt team is ready to assist.
Our Mission
Since 2006, we’ve been committed to creating comfortable, high-quality apparel inspired by the Southern life. Just like our premium apparel, we believe customer service should be premium - easy, friendly, and dependable.
Get in Touch
Contact us using one of the following methods below, or email us.
Need help with an existing order?
Contact us using one of the methods below and be sure to include your order number for faster help,
Helpful Links & Resources
FAQs
How can I contact Southern Shirt?
The best way to reach our team is through starting a chat by clicking the chat bubble icon on this page or by emailing our customer support team.
We do our best to respond to all inquiries as quickly as possible.
How long does it take to receive a response?
For fastest assistance, we recommend starting a chat.
For emailed inquiries, most customer service inquiries receive a response within 1–2 business days.
During holidays, promotions, and peak shopping seasons, response times may be slightly longer.
Where is Southern Shirt located?
Southern Shirt is headquartered in Birmingham, Alabama and has been creating comfortable, high-quality apparel since 2006.
What should I do if I need help with an order?
If you have questions about an order, please include your order number and the email address used during checkout when contacting us. This helps our team assist you faster.
Can I make changes to my order after it’s been placed?
We process orders quickly, but we’ll do our best to accommodate changes or cancellations if you contact us as soon as possible after placing your order.
Do you offer free shipping?
Southern Shirt frequently offers free shipping promotions, including free shipping for orders $99+.
Shipping options and eligibility are displayed during checkout.
Where can I find a Southern Shirt retailer near me?
You can use our Store Locator to find authorized Southern Shirt retailers and boutiques near you.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with tracking information so you can follow your package every step of the way.
Do you offer wholesale opportunities?
Yes. If you’re interested in carrying Southern Shirt products in your retail store, contact our team and we’ll connect you with the appropriate sales representative.
How do I know what size to order?
Each product page includes detailed sizing information to help you find your best fit.
If you’re between sizes or have specific fit questions, visit our Size Charts page, or contact us - our team is happy to help.
How can I stay updated on new arrivals and promotions?
Sign up for our email and SMS lists to receive early access to new collections, exclusive offers, product launches, and seasonal promotions.
What makes Southern Shirt different?
At Southern Shirt, we believe comfort should never come at the expense of style. From ultra-soft everyday essentials to performance-ready polos, every piece is designed to help you enjoy the good life in comfort and confidence.
Do you offer gift cards?
Yes. Southern Shirt gift cards make the perfect gift and can be used online toward any purchase throughout our store.
