RETURN GUIDELINES FOR ONLINE PURCHASES

At SSCO, we want you to be completely satisfied with your order. That’s why we’ve made our return process as easy as possible. Get started with your return here.

Unworn and unwashed merchandise purchased directly from www.southernshirt.com may be returned within 30 days from your order date if accompanied by the original tags and packaging. After going through the return process at returns.southernshirt.com you will be credited the appropriate amount upon processing of the returned item(s) based on the original payment method.

Please use the following mailing address for all returns: 

Southern Shirt
Attn: Returns Department
324 Commons Drive
Birmingham, AL 35209

HOW SOON WILL I GET MY REFUND

Please allow 10-12 business days for us to receive and process your return.

WHAT ITEMS ARE NOT RETURNABLE

• Non-defective items that have been worn or washed. 
• Items marked as Final Sale
• Stickers and decals
• eGift Cards

*For items purchased from one of our retail partners, please contact the specific retailer for their return policy.  We are unable to issue refunds for items not ordered through the www.southernshirt.com website.

START YOUR RETURN:

1. Click the link to fill out the form at  returns.southernshirt.com. Once the form is completed, you will receive a prepaid label and more instructions on proceeding with your return. 
2. Please note, for using this service, a fee of $7 will be deducted from your refund. The return service helps confirm the status of your return and track its delivery progress for added security. Exchanges are free of charge.

DEFECTIVE MERCHANDISE:

If you received defective merchandise, please return the product back to us through our return’s portal at returns.southernshirt.com. When returning the item, please provide a picture of the problem with the merchandise you received. This can be added during the returns process. 

RETURNING A GIFT

For gift returns, you'll need to start a chat with our team. Please fill out the requested information as completely as possible as this will assist us in helping you with the process. Gift returns will be issued as an E-Gift Card for the original purchase amount. 

NEED TO EXCHANGE AN ITEM?

The quickest way to receive a new item is to place a new order on our website and send back your original order as a return through our return’s portal at returns.southernshirt.com.

You will be refunded your original purchase if the items arrive to us unworn or in like-new condition. Questions? Please start a chat with our team.